Iscr2u Privacy Policy — Malaysia User Data Protection
Iscr2u is committed to protecting the privacy and data security of all users in Malaysia. This policy explains in detail how we collect, use, store and safeguard your information.
Effective date: January 2026. This policy may be updated from time to time.
Information We Collect
Iscr2u collects several types of information when you register and use the platform. This collection is carried out transparently and only for the purposes stated in this policy.
User Account Information
During registration, we collect your username, email address, phone number, date of birth and identity information required for account verification. This information is used to verify your identity and confirm that you meet the minimum age requirement to use the iscr2u platform.
Device and Browser Information
We automatically collect technical information including device type, operating system, browser version, IP address, screen resolution and platform usage data. This helps us optimise platform performance across the range of devices used by Malaysian users.
Payment Information in Malaysian Ringgit
For financial transactions in Malaysian Ringgit (MYR), we retain records of deposits, withdrawals and transaction history. We do not store full card numbers or bank account details directly. All transactions are processed through approved payment gateways and protected by encryption.
Platform Usage Data
We record your activity on the platform, including games played, bets placed, session duration, pages visited and interactions with platform features. This data is used to improve the user experience and detect any suspicious activity.
How Your Information Is Used
Iscr2u uses the information collected solely for legitimate and transparent purposes. We do not sell or rent your personal data to any third party for marketing purposes.
Your information is used to:
- Verifying identity and age during registration and login.
- Securely processing deposits and withdrawals in MYR.
- Providing effective and timely customer support.
- Sending notifications related to your account, transactions and platform updates.
- Detecting and preventing fraud, money laundering and platform abuse.
- Fulfilling legal and regulatory obligations applicable in Malaysia.
- Improving platform performance based on user usage patterns.
Cookie Usage and Session Tracking
Iscr2u uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you visit our platform.
Types of Cookies Used
- Session Cookies: Keeping you logged in during active sessions and temporarily saving your platform preferences.
- Performance Cookies: Collecting anonymised data on how users interact with the platform to help us identify and resolve technical issues.
- Functional Cookies: Saving your preferences such as language and display settings so you don't have to reconfigure them each time you log in.
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of the iscr2u platform.
Data Storage, Security and Third-Party Sharing
Data Security
Iscr2u implements robust technical and organisational security measures to protect your personal data from unauthorised access, alteration, disclosure or destruction. These include SSL encryption for all transmitted data, role-based access controls and continuous monitoring for suspicious activity.
Data Retention Period
Your personal data is retained for as long as necessary to fulfil the purposes outlined in this policy, or as required under Malaysian law. Following account closure, transaction records may be kept for a specified period to comply with financial reporting obligations.
Third-Party Sharing
Iscr2u does not share your personal data with third parties for marketing purposes. Information may only be shared with approved payment service providers to process your MYR transactions, or with legal authorities where required by court order or applicable regulations in Malaysia.
User Rights and How to Contact Us
Right to Access and Correction
You have the right to access the personal data we hold about you at any time. If you find any information that is inaccurate or out of date, you may request a correction through your account settings or by contacting the iscr2u support team. We will handle correction requests within a reasonable timeframe.
Right to Data Deletion
You have the right to request deletion of your personal data when it is no longer needed for the stated purposes, subject to legal obligations that may require us to retain certain records. Deletion requests can be submitted by emailing our team.
Changes to the Privacy Policy
Iscr2u reserves the right to amend this privacy policy at any time. Users will be notified of any material changes via in-platform notifications or their registered email address. Continued use of the platform after changes are published will be deemed as acceptance of the updated policy.
Contact Our Team
For any enquiries, complaints, or requests relating to your data privacy, please contact the iscr2u support team at: [email protected]. We aim to respond to all privacy-related enquiries within a reasonable timeframe. You may also refer to the FAQ for answers to frequently asked questions.
Questions About Your Data?
The iscr2u team is here to help. Contact us or check the FAQ section for more information on how we protect your privacy.